This Policy does not cover any links to external, third-party websites. Please consult the privacy notices on the external websites for more information.
We use your information, with your consent, to respond to your queries, provide you with relevant information, provide service, administer our relationship with you, and as set out in our cookies notice on the website.
Your information is collected from:
a) any information entered on our websites
b) email correspondence with the coalition
c) contact via phone
d) IES Coalition social media channels
e) application and request forms by post
f) in-person contacts with IES Coalition members, affiliates
g) information we gathered via events, and
h) external contact lists from IES Coalition affiliates.
If you do not wish to be contacted by IES Coalition by any particular means, please contact us to change your preferences.
We will use your information to:
a) administer and develop our relationship with you, provide services and respond to your queries;
b) contact you for any further information in relation to your queries and complaints as required, and keep you informed.
We will stop sending you promotional messages as soon as you have indicated your decision to not receive them.
If you no longer wish to receive promotional materials from IES Coalition, please follow the “unsubscribe” instructions from the latest message you had received.
We will keep your information for a reasonable amount of time in order to perform the purposes listed above.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how you can manage or delete them, visit http://www.allaboutcookies.org.
You can opt out of being tracked by Google Analytics across all websites by visiting: https://tools.google.com/dlpage/gaoptout.
You should note that if you do not accept the cookies or subsequently choose to disable cookies, you may not be able to access all the services on our site. We also note that one of the cookies we use is essential for parts of the site to operate and has already been set.
We share your information internally within IES Coalition all around the world to maintain our professional standards internationally.
Your information will be transferred to countries the European Commission does not deem to provide adequate level of data protection, or by your country of origin, including the US. We have relevant data transfer agreements with oversea offices, and your information will be secured to the standard as it is in the EU.
We take reasonable organisational and technical measures to protect your information.
We take reasonable steps to protect your information against unauthorised access, modification or misuse. We use services provided reputable security providers and your information is accessed by our employees, agents and third-party partners on a needs-only basis.
We will provide you access to the information we hold about you as provided by law, upon request.
Under the UK Data Protection Act 1998, you have the right to access the information we hold about you. This may be provided by providing you with:
- a description of the information we hold about you;
- the reason we hold the information;
- who the information may be disclosed to; and/or
- a copy of the information in an intelligible form
If you would like to access the personal information we hold about you, please contact the Data Protection Officer (contact details available below) and provide us with the following:
- A copy of your photo id;
- The department you were in contact with where you would like to obtain your information from;
- Description of the information you are planning to access (e.g. information concerning the complaint you made; correspondence between a period of time)
We may contact you using any contact details you have provided to obtain more information and assure your identity if needed in order to process your request.
If you are not located in the UK, your right of access to your information will be assessed and administered according to local legislation.
This Policy was last reviewed on 02/08/2016. The content of the policy may be reviewed and changed without prior notice, please visit the policy for any changes.
Please email the Data Protection Officer if you:
a) have any questions about how IES Coalition collects and uses your information;
b) want to access the information IES Coalition hold about you;
c) address any concerns about the information you have provided IES Coalition; or
d) have any complaints about how IES Coalitionuses your information.